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What it covers
The Care Plan focuses on early detection and controlled maintenance to prevent small issues from becoming larger exterior problems.
Gutter & downpipe checks
• Inspection and cleaning of gutters
• Downpipe condition and flow checks
• Identification of blockages or failures
Priority scheduling
• Priority scheduling during peak periods
• Defined booking windows
• Accelerated response for approved work
No dispatch fee
• Standard dispatch fees waived
• Applies to eligible service visits
• Predictable service costs
Flashing inspections
• Roof and wall flashing review
• Early detection of corrosion or wear
• Penetration and transition checks
After-hours eligibility
• Defined emergency access only
• Structured after-hours response
• Clear scope and response limits
Preferential Repair Pricing
• Preferential pricing on approved repairs
• Applies to scoped and documented work
• Supports long-term cost control
Why the Care Plan works
Exterior issues often develop gradually. The Care Plan focuses on early detection, controlled response, and predictable service to prevent escalation into larger problems.
1 — Issues are caught early
Scheduled inspections identify wear, movement, and water risks before they escalate into larger repairs or damage.
2 — Response is predictable
Care Plan members receive defined response windows and priority scheduling, reducing uncertainty during peak seasons.
3 — Costs stay controlled
Waived dispatch fees and discounted repairs help keep exterior maintenance within a predictable annual range.
Annual Care Plan options
All Care Plans are billed annually and tailored to the building type and exterior scope. Final details are confirmed during the consultation.
Essential
• Annual exterior inspection
• Priority scheduling
• Waived dispatch fees
• Member repair discounts
Suitable for smaller or lower-risk exterior systems.
Standard
MOST COMMON
• Everything in Essential
• Additional inspection visit
• Earlier booking windows
• Expanded discount eligibility
Balanced level of coverage for most properties.
Extended
• Everything in Standard
• Multiple scheduled check-ins
• Highest scheduling priority
• Preferred response handling
Designed for more complex or higher-risk exterior systems.